• Welcome to Lane Ends Surgery (formerly Doclands Medical Centre)

    We are currently accepting new patients.

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    Doc and patient
  • Clinics & Services

    We offer a range of clinics and services at the practice.

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    Clinics & Services
  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

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    Home Visits
  • Repeat Prescriptions

    Repeat prescriptions will be ready for collection within 48 hours.

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    Repeat Prescriptions

Welcome to the Lane Ends Surgery

  

Staff Training 
 
The surgery will be closed from 1pm on Tuesday 20th October 2020 for staff training. 
 
If you need URGENT medical assistance please call 111
If it is a medical EMERGENCY please call 999
 
The surgery will reopen at 8am on Wednesday 21st October 2020 
Patient Newsletter
October - December 2020
 
Please click on the link below to be taken to our latest patient newsletter 
 
 
 

CORONAVIRUS UPDATE

 29/09/2020

 

NHS COVID - 19 APP

The NHS COVID-19 App is part of the large scale coronavirus (COVID-19) testing and contact tracing programme and will be used, alongside traditional contact tracing, to notify users if they come into contact with someone who later tests positive for coronavirus – helping to keep us all safer. The NHS COVID-19 App alerts people at risk of coronavirus, asking them to isolate before they potentially pass the virus on to others as well as providing local area alerts and QR venue check-in. The app will help the NHS understand if the virus is spreading in a particular area, and so local authorities can respond quickly to stop it spreading further and save lives. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.

To find out more about the app and to download it please click on the link below

NHS Covid19 App

 


 

Wearing Face Coverings 

Please click on the links below to watch a short video from Xander, aged 8 for reassurance that face coverings are not intimidating and the wearing of face coverings is to help protect everyone. 

Facebook - (NHS Greater Preston CCG)

Twitter (NHS Greater Preston CCG)


Face Mask Exemption Requests

Following the release of government guidance regarding the wearing of face masks in various public settings we have had an influx of requests for letters of exemption. The current government guidance on this suggests there is no requirement for evidence of exemption, therefore it should be sufficient for an individual to self-declare this in most cases. GP surgeries are not required to provide letters of support for those who fall under the list of exemptions. 

 


Please click on the link below to view our latest patient newsletter 

Patient Newsletter July-September 2020.docx

 


 If a medical appointment has been arranged for you at Lane Ends Surgery please come prepared with your own face mask or face covering

We have a limited supply of face masks which we need to try and preserve for our team so we can carry on providing essential medical care to the patients that need it.

Thank you for your support 


 

 

GOT SYMPTOMS?

GET TESTED NOW

PLAY YOUR PART.

PROTECT YOUR FRIENDS AND FAMILY.

Do not leave home, except to get a test.

Find out how to get a test at

nhs.uk/coronavirus or call 119

 

 

 


Mental Health Awareness 

It’s possible that people’s mental health may be adversely affected as a result of coronavirus (covid-19) isolation and lockdown

Social media can help us stay in touch with loved-ones, but often it’s good to have a chat on the phone or via a video call. Sometimes we can have a lot of priorities building up at home as we juggle home-work and home-school – it’s important to set aside some quality time to relax with family and housemates.

If you are struggling you can call The Samaritans on 116 123 for help and support.


 

Vaccinations During Covid-19 Outbreak - Don't delay 

During the current Covid-19 (Coronavirus) outbreak there are lots of things that parents are having to think about. 

Vaccinations protect children from many serious illnesses. To make sure that your child is properly protected it is important that they still get their immunisations on time where possible. Health experts strongly advise that you make and keep your children's immunisation appointments as planned. The same advice applies to teenagers who are due their routine adolescent immunisations. 

The diseases that the vaccines protect against are very serious and therefore vaccination should not be delayed because of concerns about post-vaccination fever. We have also been made aware of concerns that parents will not know whether a fever following immunisations is due to their immunisations or to Covid-19

Indications to date suggest that Covid-19 causes mild diseases in infant and children. As has always been recommended, any infant with fever after vaccination should be monitored and if parents are concerned about their infant's health at any time, they should see advice from their GP or contact NHS 111.

If your children are due routine childhood immunisations, please book the required appointments by calling 01772 529260. Please do not attend if the family is in self-isolation. If the child or parent develops symptoms of a temperature of 37.8 or above or has a new continuous cough please call to cancel the appointment. 

Please telephone the surgery to speak to our nursing team if you require any more information. 

  


Blood Clinics

From Friday 27/03/2020 blood clinics will no longer be walk in clinics.

If you need to attend a blood clinic please contact the clinic directly and make an appointment. 

Please click on the link for the contact details of local blood clinics.

Blood Clinic Contacts.docx

 


 

NHS 111 - Isolation Note

A new online service has been lauched for any patients of the practice what are unable to work due to COVID-19. Through this new service you will be able to obtain an isolation note for your employer if directed by the NHS 111 online service.

In order to reduce the ever growing pressure on our GP surgery, you will be able to obtain the isolation note without consulting your surgery. 

In order to gain access to the isolation notes please use the link below. 

https://111.nhs.uk/isolation-note

You will be asked to complete a few question and then the isolation note will be sent to your email address. If you do not have access to an email address, you are able to have the isolation note sent to a trusted family member or friend or alternatively it can be sent straight to your employer. 

You can also utilise the service on behalf of somebody else. 


 Image result for paperless prescriptions

 Please get in touch with the surgery to nominate a pharmacy or alternatively visit the nominated pharmacy itself. 

 


Patient Information

Due to changes in COVID-19 the internal front doors of the surgery will be closed to prevent risk to patients and staff.

This will mean patients who have been triaged by a Clinician and asked to visit the surgery will need to use the intercom system in the foyer. The intercom system should only be used for booked appointments or a clinical emergency.

Please use the repeat prescription forms in the foyer and place your requests in the outside box. If you haven’t already got a nominated pharmacy add this information to your request. All prescriptions where possible will be electronic to nominated pharmacies.

From 16/03/2020 the majority of appointments will initially be via a telephone call. Clinicians will complete this type of consultation and arrange a face to face appointment if necessary. Any pre-booked appointments will be contacted in due course. 

IF YOU HAVE A CONTINUOUS COUGH, A HIGH TEMPERATURE OF 37.8 OR ABOVE OR LOSS OF TASTE / SMELL.

PLEASE DO NOT ENTER LANE ENDS SURGERY.

If you feel well return home and self-isolate for 7 days

If you feel unwell ring NHS 111 or visit www.nhs.uk/coronavirus

Thank you for co-operation in these exceptional circumstances.

 

Raising a concern 


If you have a concern about the care you have received or that of a loved one, we recommend that you should always speak directly to the practice about this in the first instance. However, if you feel this is not possible or you do not wish to do so then you can raise a concern by contacting the CCGs’ customer care team via email to csrccg.customercare@nhs.net or call 01772 214602 or 01772 214601 - please note that calls to these numbers will be recorded for training and monitoring purposes.

Alternatively, you can also contact the Care Quality Commission, the independent regulator for all adult health and care services in England. Find out how to do this here


Why not avoid a phone call and try using eConsult via our website!

eConsult enables us to offer online consultations to our patients. It allows patients to submit their symptoms or requests to the GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult

Our New telephone number is

01772 529260

Lane Ends Surgery

Staff Training 2020 / 2021

The surgery will be closed on the following afternoons from 1pm for PETS session.

Tuesday 20th October

Tuesday 17th November

Tuesday 19th January 2021

Tuesday February 16th 2021

Tuesday 16th March 2021 

If urgent medical advice is needed please call 111 or for EMERGENCY assistance call 999

Lane Ends Surgery

This website provides many online facilities, including appointment booking and cancellation, and prescription ordering. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find it useful and informative.

This practice is part of the Greater Preston CCG.

The building fully complies with legislation for the disabled. There is an intercom between the front door and reception and an induction loop for the hard of hearing.

Our Doctors

Drs H Nair & R Nair

Our Contact Details

200 Tulketh Brow, Ashton-on-Ribble, Preston, PR2 2JJ

Telephone: 01772 529 260
Out of Hours: 111

Find Us On Facebook

Disabled Access

The centre fully complies with legislation for the disabled. There is an intercom between the front door and reception and an induction loop for the hard of hearing.

Moving Out Of The Practice Boundary Area

Please note that patients can stay on the practice list if they move out of our practice boundary area, but you must be aware that if you do move out of our practice area then home visits will not be possible.

If you have moved or are thinking of moving outside of the practice boundary area and still wish to remain on the practice list then please download and complete the declaration form below and hand it in at reception.

Declaration to remain on the practice list .docx

Online Services

You can now order repeat prescriptions and book/cancel your appointments online.

To use the My GP App you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password that will be unique to you.

You need to call into reception to pick up a registration form or click the link below to Register Online.

Click here to Register / Sign In to use the My GP App

Image result for my gp app

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Practice News
  • 21Jul 2020

    Wearing Face Coverings

    From the 24th July 2020 face coverings will become mandatory in shops and supermarkets. Please watch the video below from Xander, aged ...

    Read More »
  • 12Jun 2020

    Track & Trace

    If you are experiencing Coronavirus symptoms you can book a test to get tested. To find out how to get a test go to nhs.uk/coronavirus or ...

    Read More »
  • 12Jun 2020

    Attending the surgery

    If a medical appointment is arranged for you here at Lane Ends Surgery please ensure you come prepared with your own face mask or face ...

    Read More »
Health Conditions A to Z

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away! H J Whalley & Sons
Your Neighbourhood Professionals. Just a Click Away! H J Whalley & Sons